Retail & e-commerce
147%
ROI on cashback and store-credit rewards
Surprize Me
Since 2022, founder and CEO
Retailers invest everything in the customer before the checkout, and nothing in the moment right after it. Surprize Me turns that moment into the reason for the next visit: a short game of chance in which every customer wins a personal reward, redeemable only on a repeat purchase. Built from scratch, now with a team of twelve, it runs in stores and online, and scales from a single store to more than 1,000.
The results: 48% more repeat purchases, 15% higher average spend, and 61% of rewards redeemed within a week, twice as fast as the normal visit frequency. Live at Bruna, JYSK, Mothercare and MINISO.
FMCG
36%
market share within three years
Bavaria 0.0
Alcohol, a restricted category
Alcohol-free beer had all but disappeared as a category. Together with the team set up for the launch, I was responsible for bringing it back. We positioned it around new drinking occasions and backed it with an always-on activation calendar with clear trial and repeat targets.
Within three years, Bavaria 0.0 held 36% of a category that grew fast from almost nothing.
Financial services
10,000
new users per week
PayPal
Brand strategy director
Heavy competition in online payments. As brand strategy director, I helped the team remove the extra step adoption required and tie PayPal directly to purchases people already made on eBay.
Insurance
c. 200%
revenue growth versus prior years
Avéro Achmea
An outdated product in a saturated market. I led the team behind the repositioning and rebrand, with a new value proposition and a go-to-market plan with clear KPIs for acquisition, conversion and retention.
iGaming
New casino
brand and marketing strategy for a launch from scratch
Confidential: new online casino
Recent. Brand and marketing strategy
Under NDA, so no names or figures. Working alongside the founding team on a new online casino built from the ground up: the positioning, brand strategy and marketing approach for its launch.
FMCG
Content first
an early step toward Red Bull Media House
Red Bull
Regulation around its ingredients ruled out traditional marketing. Instead, we built the brand through content and activation.
iGaming
Sweden
repositioned for a market launch
Hero Gaming
Speedy Spel needed a new position for the newly regulated Swedish market. Together with the in-house team, we repositioned it ahead of the sale of Hero Gaming.
Social gaming
Viewer to payer
activation over reach
Chess.com
The opportunity wasn’t more reach but activating existing users. The team was organised around one step in the customer journey: from passive viewer to paying subscriber.